Please expect a slight delay in delivery of your sale orders. Our team is working 24/7 to ship them to you at the earliest!

Privacy Policy

At Jomo, your privacy and the security of your data is our first priority. We will ensure that your privacy is protected when using our services. The following privacy policy applies to the entirety of Jomo’s customer facing interaction channels including this website and all pages associated with the www.jomo.pk domain. This policy explains what we consider to be private data, who has access to it and how that data is used in a secure manner. We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain usage data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen security or to improve the quality of our service, or we are legally obligated to retain this data for longer time periods. After the necessity to keep the data is over, the data is deleted from the system immediately and cannot be recovered by any users or our employees after this point. Data which has been deleted or otherwise destroyed cannot be recovered at any time. Sufficient warning is given to the account administrator before data are permanently deleted. Data may still remain in the systems back-up files, which will be deleted periodically. You can also request to have your data deleted by reaching out to us at hello@jomo.pk. We undertake to perform the deletion within one month (30 calendar days). Wherever possible, we will aim to complete the request in advance of the deadline.

Personal Data

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We take responsibility for all your personal data (such as your name, address, email address, phone number, and date of birth) that you provide us with, obtained when you subscribe to our newsletter or when you create a personal profile with us to place your order.

How is your personal data used?

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We only use your personal data to enrich your shopping experience with us to ensure a level of service that Jomo prides itself on. This includes sending you product and service updates tailored to your needs. In order to provide you with relevant offers and information, we may analyze your personal data. We will only keep your data for as long as necessary to offer our services to you or for as long as we are required by law.

What information do we share with third parties?

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Jomo may share your personal information with third parties or affiliates of Jomo who perform services on our behalf or process authorized transactions. The personal information we share with these companies to perform services on our behalf is protected via contractual agreements and cannot be shared. We do not sell your information to any third party nor do we disclose your personal information to unaffiliated thirdparties.