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Refund Process

At JOMO, we offer a money-back guarantee on all your orders. Once you return your order, you have the option to either request for a refund or receive store credit which you can use for shopping with us in the future. Refunds will take up to 14 days to process as per bank policy. Store credit will be provided to you on the spot.

For more information on refunds, please call us at (042) 111-345-666 or email us at

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